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Call Tracking and Web Analytics - Determine Your Return on Investment
Call tracking is essential for service businesses that rely on phone calls. Our call tracking services allow you to measure the success of your marketing efforts and direct your advertising dollars towards the campaigns that drive business, generate revenue, and increase call volume. We provide you with local or toll-free numbers and an online interface to access statistics 24 hours a day, 7 days a week.
You have optimized your website for search engines. Your sites are ranking high in every search. You are getting clicks. But are those clicks converting to sales or service calls? Now you need the tools to make sure your advertising campaigns are converting your visitors into customers.
Our advanced systems enable you to determine where the leads you generated originated from and if your visitors are converting into new customers. Once calls are placed, quality assurance and customer service calls can be monitored for performance through recordings.
Advertising Accountability - Is your advertising is working?
Easy-to-use tools track the performance of all your online and offline advertising, including billboards, radio spots, and other advertising mediums. By adding a traceable phone number, website, or both to your advertising campaign, you can measure the success of all your marketing efforts, make better decisions and direct your advertising dollars towards the ads that drive business and generate revenue.
Below are some of the features our software offers:
Easy Track Your Advertising Investment! Below are some of the features we offer
CALL RECORDING (OPTIONAL)
Call Recording gives you the ability to Record, Monitor, and Evaluate every phone call your advertising generates. This gives you an opportunity to evaluate incoming calls and training.
CALL TRACKING INTERFACE
Access to our Call Tracking Interface to view / listen to the calls, go over stats, and evaluate your advertising budget and return on investment..
REAL-TIME REPORTING
Real-time reporting for average calls per hour, calls by ad campaign, top 5 zip codes, number of unique callers and more via our Call Tracking Interface.
MISSED CALL ALERTS
Whenever a phone call is missed you will receive a notice via email with details from the caller. This can result in a follow up call on customers looking for products or services
REVERSE CALL LOOKUP
With Reverse Call Look up you can track the name, address and phone number of the caller, if available and then get real-time reporting for calls by state, top 5 zip codes, and so on.
